The booking is secured once you lodge your credit card details on the booking form. However, no funds will be deducted from your credit card prior to your arrival, but full payment will be expected on your arrival in Noumea, either by credit card or cash in Australian dollars, or in the local currency (XPF/CFP).
Credit cards accepted are 
A 10% surcharge applies to all credit card payments
CANCELLATIONS POLICY
- If, for any reason, you need to cancel this booking, you may do so without penalty, up to two weeks (14 days) prior to your visit.
- Cancellations within two weeks of your arrival may incur a cancellation fee of 20% of the total cost of your booked tour.
- If you do not advise us of a cancellation, and you fail to join the tour on the day of your arrival, Fernando Tourisme reserves the right to deduct a ‘no-show’ fee of 50% of what would have been the total cost of your tour to cover expenses relating to pre-organised food and refreshments as well as loss of income.
Thank you for understanding these requirements. So please act quickly to reserve your seats.
Most banks offer currency conversion tables on their websites
or
http://www.xe.com and use XPF
Entry fee to the Park – one bottled water for every passenger – transport to and from the Park
All food and drinks (other than one bottled water per passenger), and any other purchases at the Park. After the tour departs the City Terminal at 9am, cruise ship passengers will be taken to the Johnston Supermarket opposite the City Terminal where a wide range of picnic foods and drinks are available for purchase. Cold storage for your purchases is available on the tour bus. For convenience, the Johnston Supermarket accepts AU$, NZ$, US$ and XPF. Conversion of all currencies to XPF is also available at the Supermarket.
Personalisation is not possible in the timeframe, so this is a fixed tour.
If you can’t disembark in Noumea through no fault of yours, no charge will be made against your credit card and your card information will be destroyed.
Being a sub-tropical island (on the Tropic of Capricorn), rainy days and overcase skies can happen. However, Fernando Tourisme doesn’t let a little water spoil a day out. Each tour carries umbrellas, and lunches can be held under cover. There’s plenty to see and do, even in the rain.
Yes. Fernando Tourisme tours know where all the facilities are located, and there are toilet facilities at the Blue River Park.
Just across the road from the City Terminal, where all cruise passengers are taken, regardless of which wharf your ship uses, there are ATM facilities at Johnston Supermarket. Note that banks in Noumea don’t change money, but there are currency exchange booths that do, and local currency is readily and easily available through ATMs.
A booking is deemed to be confirmed by the visitor only when credit card details are provided on the tour booking form. Once received, Fernando Tourisme will send you an email acknowledging the receipt of the booking and confirming that you will be on the tour. Should weather or any other unforeseen circumstance occur prior to the tour, an email will be sent to you with further information.
Yes. Fernando Tourisme will always honour the prices agreed to at the time of booking, regardless of any price changes that might occur any time after the booking is made.
YES. This special tour requires a minimum of FOUR persons and a maximum of EIGHT persons. Fernando Tourisme tries to honour all bookings made for the non-exclusive tours. If more bookings are received than the capacity of the 8-seater Mercedes minibus, additional transport is called in, or in the event of a very large party, larger coaches are called in. Fernando Tourisme has a team of trusted tour guides, ensuring that every tour, regardless of its size, is given as personal a service as possible.
Wear comfortable clothing and shoes. This is a sub-tropical country so a sun screen is recommended for those who may be affected by the sun. If you are planning to swim in the Blue River, bring your swimming gear.
While the park is home to a large Cagou population, no guarantees can be given for a sighting. However, Fernando Tourisme estimates that the Cagou can be seen and photographed on about 80% of their tours to the Park, so the odds are high that you will see the birds.
