The booking is secured once you lodge your credit card details on the booking form. However, no funds will be deducted from your credit card prior to your arrival, but full payment will be expected on your arrival in Noumea, either by credit card or in the local currency (XPF/CFP).
Credit cards accepted are 
A 10% surcharge applies to all credit card payments
CANCELLATIONS POLICY
- If, for any reason, you need to cancel this booking, you may do so without penalty, up to two weeks (14 days) prior to your visit.
- Cancellations within two weeks of your arrival may incur a cancellation fee of 20% of the total cost of your booked tour.
- If you do not advise us of a cancellation, and you fail to join the tour on the day of your arrival, Fernando Tourisme reserves the right to deduct a ‘no-show’ fee of 50% of what would have been the total cost of your tour to cover expenses relating to pre-organised food and refreshments as well as loss of income.
Thank you for understanding these requirements. So please act quickly to reserve your seats.
- Transport by comfortable air conditioned coach
- Fernando will personally conduct the tour – English speaking
- Cooled bottled drinking water
- Traditional Kanak bougna picnic feast including hot and cold bougna dishes, local fruits, soft drinks, French wines cheeses and pastries, local beers in waterside park setting with access to toilets – approximately 1 hr 30 min from 12.30pm
Entry fees to museums or attractions or personal purchases at markets or souvenir shops
Being a sub-tropical island (on the Tropic of Capricorn), rainy days and overcast skies can happen. However, Fernando Tourisme doesn’t let a little water spoil a day out. Each tour carries umbrellas, and lunches can be held under cover. There’s plenty to see and do, even in the rain. Visitors should wear
loose clothing, comfortable shoes and apply sunscreen if needed.
Fernando Tourisme tours know where all the facilities are located
Not all shops take foreign currency, but credit cards are universally accepted, and local cash is easily acquired at most ATMs. There are ATM facilities at Johnston Supermarket just opposite the City Terminal, on the way to where you will be met by your coach.
If you can’t disembark in Noumea through no fault of yours, no charge will be made against your credit card and your card information will be destroyed.
A booking is deemed to be confirmed by the visitor only when credit card details are provided on the tour booking form, regardless of how you ultimately pay for your tour on arrival. Once received, Fernando’s Tours and Transport fernando Tourisme will send you an email acknowledging the receipt of the booking and confirming that you will be on the tour. Should weather or any other unforeseen circumstance occur prior to the tour, an email will be sent to you with further information.
Yes. Fernando Tourisme will always honour the prices agreed to at the time of booking, regardless of any price changes that might occur any time after the booking is made.